Product Desiner | JAN 2018 - Present
Signet
- Expand company offerings by designing a mobile app to increase employee engagement in the workplace. Combined industry research and user needs to design and delivered low-fidelity wireframes. Worked closely with creative director to decisions about how the app would function at a high level. Collaborated with visual designer on the final visual design of the app.
- Ensure developed product matches design specifications for a customer engagement application by creating and executing quality assurance test scenarios.
- Improved the customer experience of a customer engagement application with a user manual for it and the backend portal supporting it. Captured screenshots and documented necessary user flows.